Refund Policy

Once you purchased a plan and used the number for verification or communication needs, the refund will not be applicable.

If any service has been provided and you wish to be refunded, the request must be made under acceptable conditions and at the customer's own cost. A full refund will not be issued until proof of the issue has been confirmed.

Users may upgrade their account at any time. Any premium upgrades are not refundable unless we fail to provide the service as described within 14 days.

No other third-party services can be used in conjunction with 2nd Line+ access our features.

Once a purchased service has been activated or used, you will not be eligible for a refund.

If you change your service plan manually after making a purchase, the refund will not be applicable.

eSIM data plans are non-refundable unless there is a technical issue preventing activation.

All refund requests can be sent to help@2ndlineplus.com